Frequently Asked Questions

For Patients

General Questions

  • HerdWell is a mental health platform that offers flexible, provider-led group therapy sessions. You can book and join sessions at times that fit your schedule—without long-term commitments.

  • Unlike weekly 1-on-1 therapy, HerdWell provides structured group sessions that allow you to connect with others facing similar challenges. Sessions are scheduled in advance, so therapists can prepare meaningful discussions.

  • No! You can join different sessions based on your needs and availability. Each session is designed as a stand-alone experience, so you’re not locked into one group.

  • We offer a range of topics, including anxiety management, burnout recovery, self-esteem building, grief support, and more. New sessions are added regularly to fit different mental health needs.

  • No. While you can choose different sessions each time, you must book in advance so our providers can prepare for a well-structured and meaningful experience.

Booking & Scheduling

  • Simply browse the available sessions, book one that fits your schedule, and receive a confirmation with all the details.

  • As often as you’d like! Your subscription allows unlimited access to group therapy.

  • No! You can join different sessions based on your needs and availability. Each session is designed as a stand-alone experience, so you’re not locked into one group.

  • Yes, you can reschedule or cancel before the session starts, but we encourage you to commit so that groups remain stable.

  • That’s okay! You can participate at your own pace—listening is just as valuable as sharing.

Pricing & Insurance

  • HerdWell is just $10/month or $120/year (saving you two months). Most insurance plans cover the cost.

  • Yes, most health insurance plans cover group therapy. We recommend checking with your provider for details.

  • Yes! You can try your first week for free to see if HerdWell is the right fit for you.

  • Yes, you can cancel your subscription at any time with no penalties.

For Providers

General Questions

  • As a provider, you can host structured group therapy sessions on HerdWell. We handle scheduling, payments, and participant matching so you can focus on leading impactful sessions.

  •  Simply apply through our website, go through our verification process, and start scheduling sessions.

  • If you are a psychologist, counselor, or someone in the mental health field who want so start hosting group therapy sessions, HerdWell is the space for you.

  • No! HerdWell matches patients to your sessions based on their needs and availability.

  • HerdWell processes payments and deposits your earnings directly into your account.

Session Management

  • Yes! You can create sessions based on your expertise and patient demand.

  • Patients select sessions based on availability and interest. This allows them to get the support they need while ensuring your sessions are well-attended.

  • If a session doesn’t meet the minimum participant requirement, it may be rescheduled.

  • You can set your availability and session frequency directly on your practitioner dashboard.

Compliance & Privacy

  • Yes. We ensure that all patient and practitioner data is securely stored and HIPAA-compliant.

  • Patients can use their first name or remain anonymous if they choose.

  • No. For privacy reasons, all sessions are live and are not recorded.

Got more questions?

Send us a message at email@placeholder.com